FAQs

Whether you want to know how to keep your mat looking brand new or find out about thickness, our FAQs cover all the top questions from our customers.

wash+dry Rugs

What materials are wash+dry Decor rugs made from?

The surface of wash+dry Decor Rugs is made from 100% polyamide, which provides durable, colourfast fibres. The backing is 100% nitrile rubber with a flat, non-slip design. The total height of the rugs is approximately 8 mm, and they weigh around 1.95 kg/m², with special shapes weighing approximately 2.50 kg/m².

Where can I use my wash+dry Decor Rug?

These rugs are versatile and suitable for a wide range of areas in your home. They can be placed behind or in front of entrance doors (covered outdoor areas only), in kitchens, living rooms, hallways, bedrooms, nurseries, and in front of patio doors. Please note that rubber-backed mats may cause discoloration on PVC, linoleum, laminate, or wooden floors.

How do I wash my rug?

wash+dry Decor Rugs can be machine washed on a gentle cycle at a maximum temperature of 60°C. They should be washed separately using a mild detergent and spun at a maximum of 800 revolutions per minute. Bleaching, ironing, and dry cleaning are not recommended. Before washing, please check the maximum load of your washing machine, and for larger rugs, we recommend taking them to a laundry or cleaning them with a carpet cleaning device.

Can I tumble dry my rug?

Yes, wash+dry Decor Rugs are suitable for tumble drying. When drying, you should use the "Easy Care" or "Mixed Fabric" settings and ensure your dryer is not overloaded. Alternatively, the rug can be laid flat on the floor or on a drying rack. After drying, you should remove the rug from the drum promptly and lay it flat so the rubber backing can relax.

How often should I clean my rug?

It is recommended to wash your wash+dry Decor Rug approximately every six months for normal use. Rugs in high-traffic areas or with heavy usage may require more frequent cleaning. Regular washing, about three to four times per year, also helps maintain the grip of the rubber backing.

Are the rugs safe for allergy sufferers and pets?

Yes, wash+dry Decor Rugs are safe for allergy sufferers and pets. They are PVC-free and carry the OEKO-TEX Standard 100 certification, which ensures they are free from harmful substances.

Are they suitable for underfloor heating?

Yes, all wash+dry Decor Rugs are designed to be safe and compatible with underfloor heating systems.

wash+dry Doormats

Should I wash my mat before using it for the first time?

Yes. We recommend washing the doormat separately before first use. This straightens the fibres, activates the pile, and removes wrinkles or creases caused during transport.

Can I wash my wash+dry design mat in a washing machine?

Yes. The mats can be machine washed at up to 60 °C. Always wash them separately using a mild detergent and spin on a low setting of around 800 revolutions.

What size mats fit in a household washing machine?

Mats up to 115 × 175 cm can generally be washed in a standard household machine. Please always check the load capacity of your washing machine. Larger mats that exceed the weight limit should be taken to an industrial laundry.

Are the mats suitable for tumble drying?

Yes. The mats can be tumble dried on programs such as “Easy Care” or “Mixed Fabric,” or at a maximum temperature of 90 °C. Always check the capacity of your tumble dryer before use.

Monocolour Original Doormats

What is the Wash+Dry Monocolour doormat made of?

The surface is made from 100% polyamide for durability, and the backing is 100% nitrile rubber for stability and slip resistance.

How thick is the mat?

The total height is around 9 mm, providing both robustness and comfort underfoot.

Does the mat have a border?

Yes, it has a rubber border for a clean, secure edge.

Do I need to wash the doormat before first use?

Yes, wash it separately before first use to straighten fibers, activate the pile, and remove wrinkles from transport.

How do I wash the mat?

It can be machine washed at up to 60 °C with a mild detergent, and should be spun gently at around 800 revolutions.

Will the mat fit in my washing machine?

Sizes up to 115 × 175 cm usually fit in a household machine, but larger or heavier mats should be cleaned in an industrial laundry.

Can I tumble dry my mat?

Yes, tumble dry at up to 90 °C or use “Easy Care” or “Mixed Fabric” settings, ensuring you do not overload your dryer.

How often should I wash my wash+dry mat?

We recommend washing three to four times per year, or more often if heavily used. This helps maintain colour vibrancy and refreshes its dirt-absorbing function.

Will the mat slip on hard floors?

No, the rubber backing ensures the mat stays securely in place.

Does the mat come with a guarantee?

Yes, the Wash+Dry Monocolour mat comes with a 5 year guarantee.

DUNE Outdoor Mats

How do I care for my DUNE mat?

DUNE mats are robust and require minimal maintenance to preserve their appearance. Here are some tips to help keep your mat looking its best:

- Quick cleaning: The doormat can be easily shaken or patted to remove coarse and dry dirt.

- Dirt removal: In addition to shaking it out, the DUNE can be vacuumed regularly; please use a smooth nozzle for this. This removes foreign particles and keeps the mat clean and functional. These care measures are absolutely sufficient for everyday life.

- Wet cleaning for heavy soiling: The mat can be cleaned of heavy soiling using a garden hose and water (please not a high-pressure cleaner). After cleaning with the water hose, it is best to lay the mat flat in a warm place to dry.

- Washing Machine: If the mat is very dirty, it can be cleaned in a washing machine at a maximum of 40°C. Use mild detergent and spin the mat on a low setting. Wash the mat once a year to care for the rubber and to avoid dark abrasion on the surface. Then lay the mat flat to dry.

What are DUNE mats made from?

DUNE mats use a combination of recycled materials making them a sustainable choice for your home. Half of the outer material consists of 100% recycled polyester, which is obtained from PET bottles or other plastic parts. The non-slip back is made partly from recycled nitrile
rubber waste from our own manufacturing process.

How thick is a DUNE mat?

DUNE mats are approximately 8mm thick.

Are DUNE mats slip-resistant?

Yes - DUNE mats are equipped with an anti-slip backing, providing reliable traction to keep it securely in place on any surface.

Can I place my DUNE mat indoors too?

DUNE mats are recommended for outdoor use only, as they effectively scrape off excess dirt from shoes before entering your home.

For indoor spaces, we recommend our indoor Turtle mats, crafted with super absorbent cotton tufts for optimal moisture control and cleanliness.

How durable are DUNE mats?

DUNE mats feature a contoured surface which gives them robust resistance against mud and other elements.

What is the guarantee for DUNE mats?

DUNE mats are quality checked against defects and are guaranteed against manufacturing fault for 2 years.

wash+dry Eco Revive Mats

What materials are used in the wash+dry eco REVIVE?

The mat surface is 100% polyamide (50% recycled), and the backing is 100% nitrile rubber.

How thick is the mat and will it fit under doors?

It has a 9 mm pile height with a 10 mm border, which fits under most standard doors.

What sizes and weights does it come in?

50 x 75 cm – approx. 0.68 kg
75 x 120 cm – approx. 1.62 kg
60 x 180 cm – approx. 1.92 kg

(Size and colour tolerance: ±3%)

How should I prepare the mat before first use?

Wash separately at 60 °C with mild detergent, spin at 800 rpm, and either dry flat or use the ‘easy care/mixed fabric’ dryer setting to activate the pile and remove creases

How often should I clean a wash+dry eco REVIVE mat?

For best performance, machine wash at 60 °C three to four times a year, or more frequently in high-traffic areas.

Does the mat stay in place on hard floors?

Yes, the nitrile rubber backing is designed to reduce slipping on smooth surfaces

Can the mat be used outdoors as well as indoors?

No - the wash+dry Eco REVIVE doormat is designed for indoor use only.

Does the wash+dry Eco REVIVE doormat come with a guarantee?

Yes, all Eco REVIVE doormats come with a 5 year guarantee.